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For those who dare to be different…

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Effective Date: 18 September 2025 - 12:10 AM

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1. Privacy & Data Collection

When you shop with Pavleu, we collect information you provide, such as your name, email address, shipping address, and payment details. This data is used only to:

  • Process and deliver your orders

  • Communicate updates and service information

  • Improve your shopping experience

  • Comply with legal obligations

 

We do not sell your personal data. Information may be shared only with:

  • Trusted service providers (e.g., payment processors, shipping carriers, hosting providers)

  • Legal authorities if required by law

  • With your explicit consent


Your data may be processed or stored internationally.

You are responsible for keeping your account details secure.

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2. Products & Goods Disclaimer

  • Perfumes: For external use only. Avoid contact with eyes. Store away from heat and flame. Discontinue use if irritation occurs. Pavleu is not responsible for allergic reactions or misuse.

  • Scarves: Colors, prints, and textures may vary slightly due to fabric variations and photography lighting.

 

3. Orders, Payments & Shipping

  • Prices are listed in your local currency where available and may vary based on region.

  • Orders are usually shipped within 1–14 business days. Delivery times may vary due to customs or courier delays.

  • You are responsible for providing an accurate shipping address. Pavleu is not responsible for delays or losses caused by incorrect address details.

 

4. Returns & Refunds

We want you to be satisfied with your purchase. Our policy is as follows:

  • Perfumes: Returns accepted only if unopened, unused, and in original packaging, within 7 days of delivery.

  • Scarves: Returns accepted if unused, unworn, and in original condition, within 7 days of delivery.

  • Shipping fees are non-refundable. Return shipping is the responsibility of the customer.

  • Refunds will be processed once returned items are inspected and approved.

 

5. Security

Transactions are processed securely through Pavleu and trusted third-party providers. If you suspect misuse of your information, contact us immediately.

 

6. Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Restrict or withdraw consent to data use

  • Request data portability

  • Close your Pavleu account

  • File a complaint with data protection authorities

 

7. Policy Changes

We may update these Terms & Privacy Policy at any time. Continued use of Pavleu services implies acceptance of the latest version.

 

8. Legal Notice

Pavleu trademarks, content, and products are protected by intellectual property laws. Unauthorized use is prohibited.

 

9. Contact

For support or questions, please visit: www.pavleu.com

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